A Team Lead for a Financial Campaign is responsible for managing and guiding a team to meet campaign objectives and targets within the financial services sector. They oversee daily operations, ensure the team is aligned with campaign goals, and provide ongoing support and coaching to improve performance. The role includes monitoring team progress, analyzing key performance indicators, and addressing any issues or challenges that arise. Additionally, the Team Lead collaborates with other departments to ensure smooth workflow, maintains high levels of customer satisfaction, and drives the overall success of the campaign.
Work setup:
Onsite - Cebu
Salary:
44,000
Qualifications:
The candidate should possess a Bachelor's Degree, a high school diploma, or be an undergraduate.
A minimum of 2 to 4 years of relevant experience as a Team Lead in the BPO industry, with a strong background in managing and guiding teams to achieve performance goals and maintain high operational standards.
