Positions in this function are MDs and other clinical professionals who consult on various processes. The function includes roles which manage development and implementation of medical expense management initiatives. Advises leadership on improvement opportunities regarding medical expense programs and clinical activities that impact medical expense.

Responsibilities:

• Comply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives (such as, but not limited to, transfer and/or re-assignment to different work locations, change in teams and/or work shifts, policies in regards to flexibility of work benefits and/or work environment, alternative work arrangements, and other decisions that may arise due to the changing business environment).
• The Company may adopt, vary or rescind these policies and directives in its absolute discretion and without any limitation (implied or otherwise) on its ability to do so

Qualifications:

• Bachelor of Science in Nursing
• Active Philippine Registered Nurse license
• Active USRN Mainland License
• At least 3 years of US Clinical experience
• Minimum of 2-3 years of clinical nurse experience in the U.S. healthcare system
• Active unrestricted US Registered Nurse license in at least one US state or jurisdiction
• Demonstrates effective verbal and written communication skills
• 1-2 years experience training and/or educating Registered Nurses (preferred)
• Proficient in creating PowerPoint presentations and Excel spreadsheets (preferred)

Salary:

• PHP 100,000 - PHP 150,000 Basic Salary
• PHP 3,600 Allowance

Work Setup:

• Night Shift (6 PM - 8 PM start of shift)
• Temp WAH
• Fixed weekends off
• Follows US Holidays

Site:
Taguig

The USRN Trainer is responsible for developing and implementing training programs for Registered Nurses (RNs) to enhance their clinical skills, knowledge, and performance. This role involves conducting training sessions, creating educational materials, and ensuring that nursing staff are competent and compliant with healthcare standards and regulations.

Responsibilities:

• Performs routine or structured work
• Responds to routine or standard requests
• Uses existing procedures and facts to solve routine problems or conduct routine analyses
• Depends on others for instruction, guidance, or direction
• Assessing learning needs of individuals and teams within clinical programs
• Developing learning goals, objectives, curriculum, and measurements that promote desired performance outcomes
• Creating and delivering instructional content using adult learning principles and strategies with relevant business consideration
• Leveraging learning technologies and tools for presentation, collaboration, and engagement
• Providing learning and instructional expertise to individuals and teams
• Facilitating and managing learning in web-based and/or face-to-face environments
• Reviewing evaluative data to make improvements and/or establish new initiatives and business
• improving solutions
• Maintaining updates to curriculum and assessments based on changes and relevant feedback
• Establishing positive working relationships with all levels of staff and management
• Providing coaching, guidance, and feedback to learners
• Comply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives (such as, but not limited to, transfer and/or re-assignment to different work locations, change in teams and/or work shifts, policies in regards to flexibility of work benefits and/or work environment, alternative work arrangements, and other decisions that may arise due to the changing business environment).
• The Company may adopt, vary or rescind these policies and directives in its absolute discretion and without any limitation (implied or otherwise) on its ability to do so

Qualifications:

• College Graduate - BS Nursing
• Active USRN License (Mainland); Active PHRN License
• At least 2 years experience of Utilization Management experience with 1 year experience in Training
• At least 6-12 months of UM exp with relevant exp in training

Salary:

• PHP 85,000 - PHP 100,000 Basic
• PHP 3,600 Allowance
• PHP 15,000 USRN Allowance

Work Setup:

• Night Shift (8 PM - 5 AM; 9 PM - 6 AM)
• US/PH Holidays
• Fixed weekends off
• Hybrid

Sites:
QC, Taguig, Makati, Muntinlupa, Cebu, Davao

The USRN Manager oversees and coordinates the nursing staff's daily activities, ensuring high standards of care are maintained in accordance with federal, state, and local regulations. The role involves staff management, patient care coordination, policy implementation, and continuous improvement of nursing practices. The USRN Manager serves as a liaison between nursing staff, patients, and administration.

Responsibilities:

• Responsibility of Direct reports: Telephone counselors team split across IRE/UK

• Responsibility for the line management of the TC’s in UK / IRE and all related functions.

• Support and guidance for clinical operational focus to the Senior Telephone counselors.

• Supporting the oversight of the day-to-day clinical operations of the service

(Telephone counsellors/ STC/ relevant support to SR’s) supporting clinical alignment within operations.

Overview of EAP Supervisor Duties:

Line Management of Telephone Counsellors

Performance Management of Telephone Counsellors

Supervision of the team

Team Recruitment

Rota Management

Clinical Case Escalation

Qualifications:

Educational Attainment - Masters in Psychology; License in Psychology

Leadership experience for at least 6 years; 4- 7 years Sup - 2-3 years into Leadership; 7-12 years -

Manager - 2-3 years team management

Knowledge of EAP services

Strong business acumen and professional presentation

Strong conflict resolution skills and customer focus

Strong written and verbal communication skills

Proficiency in MS Office applications

Strength and experience in data analysis, planning, organization, accuracy, problem solving, prioritization and rapid execution of multiple tasks

Proven ability to effectively communicate with all levels within the organization and be able to form effective collaborations with others

Salary:

PHP 80,000 - PHP 140,000 Basic Salary

+PHP 3,600 Allowance

Sites:

QC, Taguig, Makati, Muntinlupa, Cebu, Davao

Work setup:

Night Shift

Observes US Holidays

Hybrid