A Quality Analyst - CCV - IPDRG evaluates and ensures the quality of customer care voice (CCV) interactions and inpatient diagnosis-related group (IPDRG) data by conducting thorough assessments, identifying areas for improvement, and implementing solutions. They analyze performance metrics, maintain compliance with standards, prepare detailed reports, and work with teams to enhance overall quality and efficiency in processes.
Work Setup:
Work onsite - 1NITO Tower, Archbishop Reyes, Lahug, Cebu City
Shifting schedule
Salary: 50,000 - 100,000
Requirements:
Candidates must have PHRN certification.
CIC or CCS credentials are required.
Must have 3 to 4 years of experience with IP DRG and a background in quality assurance.
