A Hotel Reservations Associate is responsible for assisting customers with booking accommodations and providing excellent customer service throughout the reservation process. Key duties include handling inquiries about room availability, rates, and amenities, processing reservations and cancellations, and resolving customer concerns. They ensure accurate data entry into reservation systems and maintain a positive relationship with guests to enhance customer satisfaction. This role requires strong communication skills, attention to detail, and the ability to handle multiple tasks efficiently.
Work Setup:
Onsite - MOA Pasay
Shifting schedule
Salary and Benefits:
Up to ₱25,000 package
20% night differential
Up to ₱50,000 in monthly incentives
Qualifications:
At least a High School graduate
Minimum of 6 months BPO experience
Good to excellent communication skills
Willing to work onsite
Can start immediately
