The Customer Support Specialist is responsible for delivering world-class support and service to a broad, international customer base. This voice-based role requires exceptional communication skills and a proven track record of handling customer interactions with professionalism, empathy, and efficiency. You will be the primary point of contact, resolving inquiries and ensuring a consistently positive experience across different time zones.
Work Setup:
Onsite - Quezon City
Salary: 25,000
Qualifications
- Must be a High School Graduate and possess at least 1 year of continuous experience in a BPO voice-based international account environment.
- Excellent command of the English language, both written and verbal, with a clear and neutral accent suitable for international customers.
- Proficiency in navigating multiple computer systems and applications simultaneously while speaking with customers.
- Demonstrated ability to manage complex calls, maintain a professional and empathetic demeanor, and resolve issues effectively under pressure.
