The Customer Care Specialist - Healthcare is a crucial front-line role responsible for providing compassionate and effective support to customers within the healthcare sector. This position involves managing inquiries, navigating service information, and resolving issues with empathy and professionalism. We are seeking motivated individuals with strong communication skills who are eager to make a difference in customer well-being.
Work Setup:
Onsite - Quezon City
Qualifications
- Must be a Senior High School (SHS) Graduate or have completed at least 2nd year level in college. Fresh Graduates are welcome to apply, and candidates may have experience with or without prior BPO experience.
- Must possess good communication skills in English (verbal and written) and demonstrate a professional and empathetic demeanor suitable for a healthcare environment.
- Must be willing to work on-site and amenable to shifting schedules (which may include nights, weekends, and holidays) to support operational needs.
