The Customer Care Specialist - Healthcare is responsible for providing high-quality assistance and support to customers within the healthcare domain. This role involves handling inquiries, resolving issues, and ensuring seamless communication to maintain exceptional service standards.
Work Setup:
Onsite - Cebu
Salary: 14,000 - 20,000
Qualifications
- Must have completed Senior High School (K-12 graduate), or completed at least two years (four semesters) of college, or hold a College Degree in any field.
- No prior BPO experience is required! We welcome fresh graduates and career shifters ready to learn.
- Must possess excellent verbal and written communication skills in English, with a professional and compassionate phone demeanor.
- Strong listening skills and the ability to empathize with customers while clearly explaining complex healthcare information.
