Telco Service Associate

A Telco Service Associate assists customers with inquiries, issues, and orders via phone, email, or chat. They ensure customer satisfaction by providing accurate information, resolving problems, and processing requests efficiently. Key skills include communication, problem-solving, and a customer-focused approach.

Qualifications:

• Must be at least 18 years old
• Must be an HS/SHS graduate
• Must have good communication skills
• Must be willing to work onsite - Centrio Mall, Cagayan de Oro
• Must be amenable to shifting schedules, graveyard shifts, and overtime.

Hiring Process | Onsite Application:

• Screening
• Assessment
• Initial interview
• Final interview
• Job offer

Salary and Benefits:

• 15000 - 17000 Salary package
• 20% Night differential pay
• HMO on 3rd month
• 13th month pay