A Collections Associate is responsible for reaching out to customers with overdue accounts to ensure timely payment and resolution. They manage inbound and outbound calls, negotiate payment terms, and provide support to help customers bring their accounts current. This role requires strong communication and negotiation skills, a customer-focused mindset, and the ability to handle sensitive situations professionally. Collections Associates also maintain accurate records of all interactions and adhere to company policies and regulatory standards while working toward daily and monthly collection goals.
Work setup:
Onsite - Quezon City
Salary:
27,000
