A Billing Support Representative assists customers with inquiries and issues related to billing, payments, and account statements. They handle inbound calls, emails, or chats to resolve discrepancies, explain charges, and process billing adjustments when necessary. This role requires attention to detail, strong communication skills, and the ability to work with confidential financial information. Billing Support Representatives ensure accurate documentation, follow company policies, and contribute to overall customer satisfaction by delivering clear and timely billing support.
Work setup:
Onsite - Cebu
Salary:
24,000 - 26,000
Qualifications:
College Undergraduate or Graduate
With at least 1 year of Billing experience
Above average communication skills
Willing to start ASAP
