The Assistant Insurance Manager in a BPO setting is responsible for overseeing insurance operations, ensuring efficient processing of claims, policy administration, and customer support services. They manage a team handling insurance-related tasks, ensuring compliance with industry regulations, service level agreements (SLAs), and client requirements. Additionally, they collaborate with internal and external stakeholders to optimize workflows, resolve escalations, and enhance process efficiency while maintaining high-quality service delivery.
Work Setup:
Onsite - Cebu and Pasay
Salary:
35,000 - 42,000 package
Qualifications:
Possess 2 to 3 years of experience in a Team Lead or Assistant Manager role, with a minimum tenure of 1 year in the current organization.
Exhibit excellent verbal and written communication abilities
Prior experience in the insurance sector is preferred.
Demonstrated capability to lead and motivate teams, ensuring alignment with organizational goals.
Strong analytical and problem-solving skills to effectively address challenges and implement process improvements.
