Communication and Soft Skills Trainer

A Communication & Soft Skills Trainer is responsible for designing, developing, and delivering training programs to enhance employees' communication, interpersonal, and professional skills. They assess training needs, create engaging content, conduct workshops, and provide coaching to improve verbal and written communication, customer service, conflict resolution, and leadership abilities. The trainer ensures employees develop confidence and adaptability in workplace interactions, contributing to overall team performance and business success.

Work setup:
Onsite - Cebu

Qualifications

• At least five years of experience in a training role within the BPO industry is required.
• Proven experience in creating and developing training modules from scratch is essential.
• Must have hands-on experience in the mortgage sector.
• Demonstrated success in coaching and mentoring teams to enhance their performance and skills.
• The candidate must be able to start immediately.