A Spanish Bilingual Representative is responsible for handling customer inquiries, providing support, and resolving issues through calls, emails, or chats in both Spanish and English. They assist clients with account concerns, billing, troubleshooting, and other service-related matters while ensuring a seamless and positive customer experience. This role requires fluency in Spanish and English, strong problem-solving skills, and excellent communication abilities to effectively address customer needs and maintain high service quality.
Work Setup:
Onsite - Cebu
Salary:
50000 - 80000
Qualifications:
College graduate
At least 1-2 years of experience as a Spanish Bilingual Agent
Standard CSR experience is acceptable with a background in Spanish support
Must be available to start immediately