A Clinical Support Specialist (PHRN) provides expert healthcare assistance within a BPO setting by addressing clinical inquiries, reviewing medical records, and coordinating care. The role involves supporting patients, healthcare providers, and insurance companies with accurate and relevant information while ensuring compliance with healthcare regulations like HIPAA. Responsibilities include responding to inquiries on treatments or benefits, maintaining detailed records, handling escalations, and collaborating with teams to ensure seamless service delivery. Strong clinical knowledge, attention to detail, and adherence to confidentiality standards are essential to excel in this role.
Work Setup:
Onsite - Cebu
Shifting schedule
Salary and Benefits:
Up to ₱20,600 per month
HMO coverage for the employee plus one dependent
Life insurance
Opportunities for career advancement
Annual performance appraisal
Qualifications:
Philippine Registered Nurse (PHRN) with an active license
Strong communication skills
Willing to work onsite
Available to start immediately
