Monthly salary is negotiable depending on working experiences
BPO
Entry Level
Dayshift
An Insurance Claims Support Specialist assists clients with insurance inquiries, processes claims, updates policy information, and resolves issues efficiently. They ensure client satisfaction, maintain accurate records, and ensure compliance with company policies while working closely with other departments for smooth service delivery.
Monthly salary is negotiable depending on working experiences
BPO
Entry Level
Shifting
A Home Insurance Account Specialist provides customer service by assisting clients with inquiries, processing claims, updating policy details, and explaining coverage options. They ensure accurate records, compliance with company policies, and resolve customer issues professionally, escalating complex matters when needed.
Monthly salary is negotiable depending on working experiences
BPO
Entry Level
Shifting
A Mortgage Insurance Specialist manages and processes mortgage insurance policies, assessing applications, explaining coverage options, and advising clients. They work with lenders and clients to verify eligibility, process claims, and resolve issues while ensuring compliance with regulations and maintaining accurate records.
Monthly salary is negotiable depending on working experiences
Information Technology
Assistant Manager
Nightshift
The Workforce Lead Assistant Manager oversees workforce management operations, ensuring efficient scheduling, forecasting, and real-time monitoring to meet organizational goals. They lead a team of workforce specialists, provide guidance, and ensure adherence to service level agreements (SLAs) and key performance indicators (KPIs). This role involves analyzing data trends, optimizing resource allocation, and addressing operational challenges to maintain efficiency. Additionally, they collaborate with management to develop workforce strategies, create reports, and drive continuous improvements in workforce processes.
Monthly salary is negotiable depending on working experiences
Information Technology
Assistant Manager
Nightshift
The Desktop Productivity Analyst - Assistant Manager is responsible for overseeing and managing the administration and support of desktop productivity tools, such as office software, collaboration platforms, and other technology solutions. This role includes providing tier-2 or tier-3 support for end-user issues, troubleshooting technical problems, and ensuring smooth operation. The position also involves supervising a team of analysts or technicians, conducting training sessions for employees, developing documentation and guides, and assisting in the configuration and deployment of productivity tools across user devices. Additionally, the Assistant Manager monitors the performance of these tools and generates reports to ensure optimal functionality.
Monthly salary is negotiable depending on working experiences
Information Technology
Others
Shifting
A Real-Time Analyst (RTA) monitors and manages real-time workforce performance to ensure service level goals are met. They track call volumes, agent adherence, and queue statuses, identifying and addressing deviations to maintain operational efficiency. RTAs adjust schedules, reallocate resources, and communicate with teams to resolve immediate issues. Additionally, they provide reports and insights on real-time data trends, support decision-making, and contribute to optimizing workforce processes in dynamic environments.
Monthly salary is negotiable depending on working experiences
BPO
Entry Level
Dayshift
An Insurance Claims Support Specialist assists clients with insurance inquiries, processes claims, updates policy information, and resolves issues efficiently. They ensure client satisfaction, maintain accurate records, and ensure compliance with company policies while working closely with other departments for smooth service delivery.
Monthly salary is negotiable depending on working experiences
BPO
Entry Level
Shifting
A Home Insurance Account Specialist provides customer service by assisting clients with inquiries, processing claims, updating policy details, and explaining coverage options. They ensure accurate records, compliance with company policies, and resolve customer issues professionally, escalating complex matters when needed.
Monthly salary is negotiable depending on working experiences
BPO
Entry Level
Shifting
A Mortgage Insurance Specialist manages and processes mortgage insurance policies, assessing applications, explaining coverage options, and advising clients. They work with lenders and clients to verify eligibility, process claims, and resolve issues while ensuring compliance with regulations and maintaining accurate records.
Monthly salary is negotiable depending on working experiences
Information Technology
Assistant Manager
Nightshift
The Workforce Lead Assistant Manager oversees workforce management operations, ensuring efficient scheduling, forecasting, and real-time monitoring to meet organizational goals. They lead a team of workforce specialists, provide guidance, and ensure adherence to service level agreements (SLAs) and key performance indicators (KPIs). This role involves analyzing data trends, optimizing resource allocation, and addressing operational challenges to maintain efficiency. Additionally, they collaborate with management to develop workforce strategies, create reports, and drive continuous improvements in workforce processes.
Monthly salary is negotiable depending on working experiences
Information Technology
Assistant Manager
Nightshift
The Desktop Productivity Analyst - Assistant Manager is responsible for overseeing and managing the administration and support of desktop productivity tools, such as office software, collaboration platforms, and other technology solutions. This role includes providing tier-2 or tier-3 support for end-user issues, troubleshooting technical problems, and ensuring smooth operation. The position also involves supervising a team of analysts or technicians, conducting training sessions for employees, developing documentation and guides, and assisting in the configuration and deployment of productivity tools across user devices. Additionally, the Assistant Manager monitors the performance of these tools and generates reports to ensure optimal functionality.
Monthly salary is negotiable depending on working experiences
Information Technology
Others
Shifting
A Real-Time Analyst (RTA) monitors and manages real-time workforce performance to ensure service level goals are met. They track call volumes, agent adherence, and queue statuses, identifying and addressing deviations to maintain operational efficiency. RTAs adjust schedules, reallocate resources, and communicate with teams to resolve immediate issues. Additionally, they provide reports and insights on real-time data trends, support decision-making, and contribute to optimizing workforce processes in dynamic environments.
Monthly salary is negotiable depending on working experiences
Information Technology
Others
Shifting
A Workforce Management (WFM) Scheduler creates and manages staff schedules to ensure optimal coverage and meet operational needs. They analyze data, forecast workloads, and adjust schedules to address gaps while maintaining service levels. The role includes monitoring real-time adherence, providing staffing reports, and collaborating with teams to optimize workforce processes.
Monthly salary is negotiable depending on working experiences
BPO
Others
Shifting
A Fraud Analyst monitors financial transactions and analyzes data to detect and prevent fraudulent activities within a company, typically in sectors like finance, banking, or e-commerce. They use specialized tools and software to identify suspicious patterns, investigate cases of potential fraud, and take preventive actions to mitigate risks. Their role also involves maintaining updated knowledge of fraud tactics, collaborating with other departments to address vulnerabilities, preparing reports on fraudulent activity, and assisting in the development of policies to improve security and reduce losses. Effective communication, analytical skills, and attention to detail are essential for success in this role.
Monthly salary is negotiable depending on working experiences
BPO
Others
Shifting
A Customer Support Specialist provides excellent service by addressing customer inquiries, resolving issues, and ensuring satisfaction across channels like phone, email, and chat. They assist with product or service questions, troubleshoot problems, and offer solutions, aiming to enhance customer loyalty while documenting interactions and escalating complex issues when needed.
Monthly salary is negotiable depending on working experiences
Medical
Others
Shifting
A Clinical Support Specialist (PHRN) provides expert healthcare assistance within a BPO setting by addressing clinical inquiries, reviewing medical records, and coordinating care. The role involves supporting patients, healthcare providers, and insurance companies with accurate and relevant information while ensuring compliance with healthcare regulations like HIPAA. Responsibilities include responding to inquiries on treatments or benefits, maintaining detailed records, handling escalations, and collaborating with teams to ensure seamless service delivery. Strong clinical knowledge, attention to detail, and adherence to confidentiality standards are essential to excel in this role.
Monthly salary is negotiable depending on working experiences
Medical
Others
Nightshift
A Patient Care Coordinator - PHRN is responsible for managing and coordinating patient care services by facilitating communication between patients, healthcare providers, and insurance companies. This role includes scheduling appointments, managing referrals, ensuring timely follow-ups, and maintaining accurate patient records in compliance with regulatory standards. The Patient Care Coordinator also provides support and guidance to patients regarding their care plans, treatments, and insurance processes, while advocating for their needs. Strong communication, organizational skills, and the ability to work efficiently in a fast-paced environment are essential, along with an active PHRN license and knowledge of healthcare procedures and medical terminology.
Monthly salary is negotiable depending on working experiences
BPO
Entry Level
Shifting
A Sales Representative provides administrative and operational support to a company's sales team. Their responsibilities typically include processing orders, managing customer accounts, resolving client inquiries, coordinating with internal departments to ensure seamless sales operations, and maintaining accurate sales records. They play a key role in assisting sales representatives, ensuring customer satisfaction, and supporting business growth.
Monthly salary is negotiable depending on working experiences
BPO
Entry Level
Dayshift
The Online Support Specialist role involves managing customer interactions across various social media platforms, ensuring timely and effective responses to inquiries, complaints, and feedback. Responsibilities include monitoring social media channels, providing excellent support, resolving issues, and fostering positive customer experiences. This position requires strong communication skills, problem-solving abilities, and a deep understanding of social media trends to represent the brand professionally and maintain customer satisfaction.
Monthly salary is negotiable depending on working experiences
BPO
Others
Shifting
A GDS Travel Specialist is responsible for assisting customers with travel-related inquiries and bookings using a Global Distribution System (GDS) like Amadeus, Sabre, or Galileo. They handle customer requests for flight, hotel, and car rental reservations, ensuring accurate and efficient booking through the GDS platform. The specialist troubleshoots issues, provides guidance on travel options, and resolves any booking discrepancies, while delivering a positive customer experience and meeting service quality standards. They also stay updated on airline policies, fare structures, and travel restrictions to offer informed, up-to-date assistance to customers.
Monthly salary is negotiable depending on working experiences
Information Technology
Senior
Shifting
A SAP Specialist (SD, CX, ABAP, HCM, HANA, Master Data Governance, Analytics) is responsible for managing and optimizing SAP systems across various modules, including Sales and Distribution (SD), Customer Experience (CX), ABAP programming, Human Capital Management (HCM), HANA, Master Data Governance, and Analytics. They configure and customize SAP solutions, ensure data quality and governance, and provide technical support for system integrations. The role involves troubleshooting issues, assisting with system upgrades, and implementing analytics solutions to improve decision-making. The SAP Specialist works closely with cross-functional teams to align SAP systems with business goals.
Monthly salary is negotiable depending on working experiences
Information Technology
Senior
Shifting
A Senior Full Stack Developer is responsible for designing, developing, and maintaining both front-end and back-end web applications. They work with a variety of technologies to create scalable and robust solutions, ensuring seamless functionality across platforms. In addition to writing clean code, they collaborate with cross-functional teams to define requirements and deliver technical solutions. The role also involves mentoring junior developers, performing code reviews, troubleshooting complex issues, and optimizing performance, security, and scalability. Senior Full Stack Developers play a key role in guiding project technical direction and ensuring development best practices are followed.
Monthly salary is negotiable depending on working experiences
BPO
Others
Shifting
A Quality Assurance (QA) for Sales is responsible for monitoring and evaluating the performance of sales teams to ensure they meet established standards and provide excellent customer service. This role involves reviewing sales calls, emails, and other customer interactions to assess adherence to company policies, sales techniques, and quality guidelines. The QA for Sales provides constructive feedback to sales representatives, identifying areas for improvement and coaching them on best practices. They also collaborate with sales managers to develop and implement strategies for enhancing team performance, ensuring consistency, and meeting sales goals. Additionally, the QA for Sales analyzes performance data, generates reports, and works with leadership to identify trends and opportunities for continuous improvement. The role is critical in maintaining the overall quality and efficiency of the sales process.
Monthly salary is negotiable depending on working experiences
BPO
Senior
Shifting
A Sales Trainer is responsible for designing, developing, and delivering training programs to sales teams, aimed at improving their skills, knowledge, and overall performance. They assess the needs of the sales team, create customized training materials, and conduct both in-person and virtual training sessions on sales techniques, product knowledge, customer engagement, and effective communication strategies. The Sales Trainer also evaluates the success of training programs, provides ongoing support and coaching, and collaborates with sales managers to ensure training objectives align with company goals. Their role is crucial in helping sales teams achieve high performance and exceed targets.
Monthly salary is negotiable depending on working experiences
BPO
Senior
Shifting
A Sales Coach is responsible for developing and enhancing the skills of sales teams to improve their performance and help them achieve sales targets. They provide guidance, training, and ongoing support to individual sales representatives, focusing on enhancing their sales techniques, product knowledge, and customer relationship skills. The Sales Coach observes sales interactions, provides feedback, conducts training sessions, and identifies areas for improvement. They work closely with the sales manager to align coaching strategies with business goals, track progress, and implement new sales strategies. Additionally, the Sales Coach may help in onboarding new sales team members and fostering a positive, high-performance sales culture.
Monthly salary is negotiable depending on working experiences
BPO
Supervisor
Shifting
A Sales Supervisor oversees a team of sales representatives, ensuring they meet sales targets and deliver excellent customer service. This role involves training and motivating the team, developing effective sales strategies, monitoring daily sales activities, and addressing any issues that arise. The Sales Supervisor also collaborates with management to set sales goals, track performance metrics, and report on sales trends. Additionally, they ensure that company policies and sales procedures are followed, maintain customer satisfaction, and may assist in recruiting and onboarding new sales staff to strengthen the team.
Monthly salary is negotiable depending on working experiences
Information Technology
Manager
Flexible
The Manager, Market and Client Research & Analytics is responsible for leading a team and/or work in an individual contributor in conducting in-depth market research, client analysis, and data-driven insights to support the strategic direction and operational efficiency of the contact center. This role requires a strong analytical mindset, a deep understanding of the contact center industry, and the ability to translate complex data into actionable recommendations.
Monthly salary is negotiable depending on working experiences
Medical
Supervisor
Nightshift
The Team Lead - IP DRG Coding oversees a team of inpatient coders, ensuring accurate assignment of Diagnosis-Related Group (DRG) codes based on patient records. They monitor compliance with coding guidelines, manage team performance, provide training, and ensure coding accuracy and efficiency. The role involves auditing coded records, troubleshooting coding issues, and collaborating with clinical staff to ensure proper documentation and coding practices.
Monthly salary is negotiable depending on working experiences
Medical
Others
Nightshift
A PHRN - Clinical Denials and Appeals reviews denied insurance claims, analyzes the reasons for denial, and prepares appeals using their clinical expertise. They gather medical documentation, work with healthcare providers, and submit appeals to insurance companies, ensuring the care provided meets medical necessity criteria. This role involves clear communication with insurers to dispute denials and advocate for claim approval.
Monthly salary is negotiable depending on working experiences
Medical
Others
Dayshift
An Inpatient Coder - QA is responsible for reviewing and auditing inpatient medical records to ensure accurate assignment of ICD-10-CM, ICD-10-PCS, and DRG codes. They ensure compliance with coding guidelines issued by regulatory bodies such as CMS and AHA, and conduct regular quality assurance audits to detect errors or discrepancies in coding practices. Additionally, they provide feedback to coders, assist with clinical documentation improvement efforts, and help resolve queries related to missing or unclear information. Their role is critical in maintaining coding accuracy, regulatory compliance, and optimizing revenue cycle management for healthcare facilities.
Monthly salary is negotiable depending on working experiences
Medical
Manager
Shifting
An Operations Manager - CCV - IPDRG oversees and optimizes operational processes related to customer care voice (CCV) and inpatient diagnosis-related group (IPDRG) data, ensuring efficiency, quality, and compliance. They manage day-to-day operations, lead and support teams, analyze performance metrics, implement improvements, and coordinate with other departments to align operations with organizational goals.
Monthly salary is negotiable depending on working experiences
Medical
Others
Shifting
A Team Lead Operations - CCV - IPDRG manages and supports a team to ensure efficient and high-quality handling of customer care voice (CCV) and inpatient diagnosis-related group (IPDRG) processes. They oversee daily operations, implement and refine procedures, conduct quality audits, and drive performance improvements while fostering collaboration and providing guidance to team members to achieve operational goals.
Monthly salary is negotiable depending on working experiences
Medical
Others
Shifting
A Quality Analyst - CCV - IPDRG evaluates and ensures the quality of customer care voice (CCV) interactions and inpatient diagnosis-related group (IPDRG) data by conducting thorough assessments, identifying areas for improvement, and implementing solutions. They analyze performance metrics, maintain compliance with standards, prepare detailed reports, and work with teams to enhance overall quality and efficiency in processes.
Monthly salary is negotiable depending on working experiences
Medical
Others
Shifting
The Auditor - CCV - IP DRG is responsible for reviewing and validating inpatient medical records to ensure accurate coding, particularly using ICD-10-CM/PCS codes and DRG assignments. This role involves conducting audits to ensure compliance with healthcare regulations and billing accuracy, identifying discrepancies, and providing feedback for corrective actions. Strong expertise in inpatient coding, medical terminology, and healthcare compliance standards is required.
Monthly salary is negotiable depending on working experiences
BPO
Others
Shifting
A Collection Specialist is responsible for contacting customers to recover overdue payments, negotiating payment plans, and resolving issues related to delinquent accounts. They maintain accurate records, track payment statuses, and ensure timely debt recovery using various collection techniques.
Monthly salary is negotiable depending on working experiences
BPO
Manager
Shifting
A Service Delivery Manager in a BPO setting oversees the delivery of outsourced services, ensuring they meet or exceed client expectations and contractual agreements. They act as the primary client contact, manage and lead service delivery teams, and drive process improvements to enhance efficiency. Responsibilities include handling escalated issues, preparing performance reports, and ensuring compliance with service level agreements and company policies. The role requires strong leadership, communication skills, and experience in service delivery or operations management.
Monthly salary is negotiable depending on working experiences
Medical
Others
Dayshift
An Outpatient Coder - QA Ancillaries reviews medical records to assign accurate ICD-10, CPT, and HCPCS codes for outpatient services, ensuring compliance with guidelines. This role involves quality assurance audits, resolving coding issues, collaborating with healthcare providers and billing staff, and maintaining documentation to uphold coding accuracy and standards.
Monthly salary is negotiable depending on working experiences
BPO
Entry Level
Shifting
Reservation Specialist provide booking and reservation services to customers. These services may include booking airline tickets & Cancellations. They work with customers over the phone, in person, or via email and strive to provide excellent customer service.
Monthly salary is negotiable depending on working experiences
Executive Search
Manager
Shifting
The Operations Manager oversees service delivery, ensuring client KPIs and regulatory compliance are met. Responsibilities include managing operations, resolving client complaints, contributing to product development and project management, implementing operational improvements, and handling financial management. The role also involves leading a team with a focus on performance reviews and employee engagement. The ideal candidate excels in client relationship management, adheres to standards, and maintains high-quality operations while adapting to evolving needs.
Monthly salary is negotiable depending on working experiences
Information Technology
Others
Shifting
The Service Desk Analyst - German Bilingual role provides technical support to German-speaking clients via phone, email, and chat. Responsibilities include troubleshooting hardware, software, and network issues, managing incidents in a ticketing system, escalating complex problems, and ensuring timely resolution. Key requirements are strong German and English communication skills, problem-solving abilities, and a focus on customer service.
Monthly salary is negotiable depending on working experiences
BPO
Others
Shifting
The Customer Care Representative in the Banking and Finance sector is responsible for providing excellent customer service to clients, handling inquiries and complaints, and ensuring a positive customer experience. The CSR will interact with customers through various channels, including phone, email, and chat, and must have a thorough understanding of banking and finance products and services.
Monthly salary is negotiable depending on working experiences
Executive Search
Others
Shifting
The Total Rewards Director is responsible for designing, implementing, and managing the organization's total rewards strategy, which includes compensation, benefits, recognition, and wellness programs. This role ensures that the total rewards strategy aligns with the company’s objectives and helps attract, retain, and motivate employees.
Monthly salary is negotiable depending on working experiences
Bilingual
Others
Shifting
We seek a detail-oriented and proficient Finance and Accounting Specialist with Japanese bilingual skills. This role focuses on Payroll and Project Management Office (PMO) responsibilities. The successful candidate will leverage their financial expertise and language skills to effectively manage and streamline finance and accounting processes.
Monthly salary is negotiable depending on working experiences
BPO
Entry Level
Shifting
A Telco Service Associate assists customers with inquiries, issues, and orders via phone, email, or chat. They ensure customer satisfaction by providing accurate information, resolving problems, and processing requests efficiently. Key skills include communication, problem-solving, and a customer-focused approach.
